Benefits
KEBS automates the flow of data between key departments of the organizations. Accelerate your growth with data as the single source of truth.
- Centralize and manage support tickets
- Improve team collaboration and response time
- Monitor and meet service level agreements
- Monitor and meet service level agreements
- Ensure timely ticket resolution🔥
- Simplify issue tracking and resolution 🔥
- Organize complex issues hierarchically
- Receive instant notifications 🔥
- Automate ticket escalation process 🔥
- Route tickets to appropriate agents 🔥
- Improve ticket assignment and resolution 🔥
- Assign and track tasks related to tickets 🔥
