This article covers three tabs in the KEBS Account detail view: the Agreement tab for tracking MSAs, NDAs, and GDPR consent; the Account Financials tab for recording billing details, tax information, and payment terms; and the Attachments tab inside Opportunities for uploading and managing supporting documents. Together these three areas give your team a complete contractual and financial record for every client account.
Tracking Contracts and Agreements
Maintain a single, auditable record of all contractual agreements with a client, including whether a Master Services Agreement or Non-Disclosure Agreement is in place, whether it is perpetual or expiry-bound, and whether GDPR obligations apply.
The Agreement tab on an Account record consolidates all contractual compliance information for that client in one place. Every field here is editable and searchable, making it straightforward for sales, legal, and delivery teams to verify the contractual status of an account before starting work or raising invoices.
How to view and update Agreement details
- 1Navigate to Accounts in the left sidebar and open the account record you want to update.
- 2Click the Agreement tab in the account detail navigation bar. The Agreements panel loads showing the current status of all contractual fields.
- 3Review the current values. Fields showing a dash ( – ) have not yet been populated. Fields showing No have been explicitly set to indicate the agreement is not in place.
- 4Click the Edit button at the bottom-right of the Agreements panel to enter edit mode.
- 5Update the relevant fields and click Save to apply the changes.
Agreement field reference
| Field | Description |
|---|---|
| MSA | Indicates whether a Master Services Agreement has been signed with this client. Set to Yes once the MSA is executed. |
| Is MSA Perpetual | Specifies whether the MSA has no expiry date. Set to Yes for perpetual agreements. If No, the MSA End Date field becomes relevant. |
| MSA End Date | The date on which the MSA expires. Only applicable when Is MSA Perpetual is set to No. Leave blank for perpetual agreements. |
| MSA Status | The current status of the MSA (for example, Draft, In Review, Signed, Expired). Used to track the agreement through its lifecycle. |
| NDA | Indicates whether a Non-Disclosure Agreement is in place with this client. Set to Yes once the NDA is signed. |
| Is NDA Perpetual | Specifies whether the NDA has no expiry date. Set to Yes for perpetual agreements. If No, the NDA Expiry Date field becomes relevant. |
| NDA Expiry Date | The date on which the NDA expires. Only applicable when Is NDA Perpetual is set to No. |
| GDPR Applicable | Indicates whether GDPR regulations apply to this client engagement. Set to Yes for clients based in or operating within the EU/EEA, or for any engagement involving EU personal data. |
| GDPR Agreement Signed | Confirms whether a GDPR data processing agreement has been signed with the client. Only relevant when GDPR Applicable is set to Yes. |
| DPO Contact Email | The email address of the client’s Data Protection Officer. Used as the primary contact for any GDPR-related communication or data subject requests. |
Recording Account Financial Details
Ensure your finance team has everything needed to raise accurate invoices for a client, including the correct billing contact, GST and tax numbers, applicable tax rates, payment terms, and the account’s operating currency.
The Account Financials tab stores all billing and taxation details specific to a client account. This information drives how invoices are generated and addressed in KEBS, and it serves as the authoritative reference for finance operations across all projects linked to the account.
How to view and update Account Financial details
- 1Open the account record from the Accounts module.
- 2Click the Account Financials tab in the account detail navigation bar.
- 3Review the current values. A dash ( – ) in any field means the value has not yet been entered.
- 4Click Edit at the bottom-right of the Account Financial panel to enter edit mode.
- 5Populate the relevant fields with the client’s billing and tax information and click Save.
Account Financial field reference
| Field | Description |
|---|---|
| Account Ledger Name | The name of the ledger entry for this account in your accounting system. Used to reconcile KEBS invoice records with your external finance or ERP platform. |
| Billing Contact Email | The email address to which invoices and billing communications should be sent for this account. This overrides any general contact email when invoices are raised. |
| Therapeutic Areas | The client’s relevant therapeutic or domain areas. Used primarily for life sciences or pharmaceutical accounts to categorise the nature of the engagement. |
| First Invoice Date | The date on which the first invoice was raised for this account. Provides a billing history anchor for finance reporting. |
| Invoice System URL | A link to the client’s own invoicing or procurement portal, if they require invoices to be submitted through a vendor management system. |
| Countries Of Operation | The countries in which this client operates. Used to determine applicable tax jurisdictions and compliance requirements. |
| Issues PO | Indicates whether the client issues a Purchase Order before invoices can be raised. Set to Yes for clients that require a PO reference on every invoice. |
| Payment Terms | The agreed payment terms for this account (for example, Net 30, Net 60). This value flows into invoices generated for projects linked to the account. |
| GSTIN | The client’s Goods and Services Tax Identification Number. Required for Indian clients subject to GST. Populated on invoices where applicable. |
| Place Of Supply | The state or jurisdiction in which the supply of services is deemed to occur for GST purposes. Determines whether CGST/SGST or IGST applies on invoices. |
| Domestic Tax | The tax rate applied to invoices raised for services delivered within the client’s home country. |
| International Tax | The tax rate applied to invoices raised for services delivered internationally or cross-border. |
| Account Currency | The currency in which invoices for this account are denominated. Defaults to your organisation’s base currency if not set. |
| Tax No | The client’s general tax registration or VAT number for non-Indian jurisdictions. Used on invoice documents for international clients. |
Uploading and Managing Attachments
Keep all deal-related documents (proposals, contracts, financial appendices, and supporting files) attached directly to the relevant Opportunity so every team member has access to the right version at the right time.
The Attachments tab on an Opportunity record allows your team to upload, categorise, and manage all documents related to a deal. Documents are split into two categories: General for standard deal documents such as proposals, statements of work, and presentations, and Financial for sensitive billing documents such as pricing sheets and commercial appendices. Each document can be previewed, downloaded, moved between categories, or deleted directly from the tab.
How to upload a document
- 1Open the Opportunity record from Opportunities V2 in the left sidebar.
- 2Click the Attachments tab in the opportunity navigation bar.
- 3The Documents panel loads. The category tabs at the top (for example, General (2) and Financial (2)) show how many files are in each category. The active category is highlighted in red.
- 4Select the category you want to upload to by clicking the appropriate tab (General or Financial).
- 5Click Add Document in the top-right of the Documents panel.
- 6Select the file from your device. Supported formats include doc, pdf, xlsx, and other standard document types. The file will appear in the list once uploaded.
Understanding the document list columns
| Column | What It Shows |
|---|---|
| Document | The file name as uploaded. Includes a file type icon for quick identification. Click the file name to preview the document. |
| Uploaded By | The KEBS user who uploaded the document, shown as an avatar and name (for example, KEBS Support). |
| Updated On | The date the document was last uploaded or replaced (for example, 07 May 2026). |
| Format | The file extension of the uploaded document (for example, doc, pdf, xlsx). |
| Size | The file size of the uploaded document (for example, 98.0 KB or 491.5 KB). |
| Action | Four action icons per file: Preview (eye icon), Download (down arrow), Move to category (box icon), and Delete (red bin icon). |
Document categories explained
Use for proposals, statements of work, presentations, meeting notes, and any other non-sensitive deal documentation. Visible to all users with access to the Opportunity.
Use for pricing sheets, commercial appendices, margin analysis, and billing-related documents. Restrict access to Finance Lead and Revenue Owner roles as appropriate via KEBS role settings.
Managing existing documents
- Preview: Click the eye icon in the Action column to open the document in a preview panel without downloading it. Useful for quick review during calls or meetings.
- Download: Click the down arrow icon to save the document to your local device.
- Move between categories: Click the box icon to move a document from General to Financial or vice versa. Use this when a document has been uploaded to the wrong category.
- Delete: Click the red bin icon to permanently remove a document from the Opportunity. Deletion cannot be undone, so confirm the file is no longer required before deleting.
- List and grid views: Use the view toggle icons in the top-right of the Documents panel to switch between the list layout (default) and a grid thumbnail view.



