MS Teams Bot FAQs

The KEBS MS Teams Bot is a native integration that brings KEBS functionality directly into Microsoft Teams. It allows users to track time, submit timesheets, log expenses, receive notifications, and perform routine KEBS actions without leaving their Teams workspace. This integration is part of the broader KEBS connection with Microsoft 365.

To set it up, navigate to Settings > Integrations > Microsoft Teams.

To install the KEBS Bot, open Microsoft Teams, click on Apps in the side panel, search for KEBS, and select Add. Follow the prompts to authorize the bot with your KEBS account credentials. Once authenticated, the bot is ready to use across your Teams workspace.

The KEBS Teams Bot supports a wide range of productivity actions, including:

• Timesheet Submission: Log daily or weekly hours.
• Leave Application: Apply for leave and check balances.
• Expense Claims: Submit and track expense claims.
• Task Updates: Mark tasks complete or update progress.
• Approval Actions: Approve or reject timesheets, leaves, and expenses.
• Notifications: Receive real time updates on projects, tickets, and deals.

Yes. Reporting managers and approvers receive interactive cards in Microsoft Teams whenever a timesheet, leave, or expense request is submitted by their team members. They can review the details and click Approve or Reject directly from the card without switching to the KEBS web application.

The KEBS Teams Bot delivers notifications for timesheet reminders, pending approvals, task assignments, project deadlines, deal updates, ticket assignments, leave approvals or rejections, and expense reimbursements. Users can customize which notifications they receive under their preferences.

Yes. Users can fully control their notification preferences. Navigate to Settings > Notifications > Microsoft Teams within KEBS to enable or disable specific notification types based on your role and workflow needs.

Yes. Powered by KEBS AI, the Teams Bot understands natural language inputs such as “Log 4 hours on Project Alpha for today” or “Apply leave for next Monday”. This conversational interaction makes it faster and easier to interact with KEBS directly from Teams chats.

The bot is natively integrated with the KEBS Timesheet module. Users can log time, submit weekly timesheets, view pending entries, and receive submission reminders directly through Teams. All data flows in real time into KEBS dashboards and reports without manual reconciliation.

Yes. Through the bot, users can initiate an expense claim, enter the category and amount, attach a receipt photo, and submit for approval. The bot then routes the claim through the configured KEBS approval workflow and notifies the user once it is processed.

The KEBS Bot supports both personal chats and group channels. In group channels, project teams can receive shared notifications such as milestone updates and deadline alerts. In personal chats, users can access their individual tasks, approvals, and personalized notifications.

Yes. Users can ask the bot to display their assigned tasks, update progress, mark tasks complete, or escalate blockers. Project managers can also use the bot to broadcast status updates to relevant Teams channels, keeping the whole team aligned.

The KEBS Teams Bot uses secure OAuth 2.0 authentication. When a user installs the bot for the first time, they are prompted to sign in with their KEBS credentials or through SSO if enabled. The authentication token is stored securely and refreshed automatically to maintain a seamless experience.

Yes. All communication between the KEBS Bot and Microsoft Teams is encrypted using TLS 1.2 or higher. KEBS is ISO 27001 certified, AICPA SOC 2 Type 2 compliant, and GDPR aligned, ensuring that all data exchanged through the bot meets enterprise security and regulatory standards.

Yes. Microsoft Teams administrators can manage bot deployment through the Teams Admin Center, controlling which users and groups have access. Within KEBS, administrators can also assign bot permissions based on user roles under Settings > Roles & Permissions.

Yes. The KEBS Bot can connect Teams meetings with KEBS project tasks and timesheets. After a meeting, the bot can prompt users to log time against the relevant project, summarize action items, and create tasks directly in KEBS, ensuring meeting outcomes are captured systematically.

If the bot is unresponsive, try the following steps:

• Confirm that you are logged in to your KEBS account.
• Reauthenticate the bot by typing the command “login”.
• Check whether the Microsoft Teams app has the latest updates.
• Contact your administrator to verify integration settings.

If the issue persists, raise a ticket through the KEBS support channel.

Yes. Users can uninstall the bot from Microsoft Teams by right clicking the KEBS app and selecting Uninstall. Administrators can also disable the integration at the organization level from Settings > Integrations > Microsoft Teams > Disable.

Yes. The KEBS Teams Bot works seamlessly across all Microsoft Teams platforms, including desktop, web, and mobile. Users can submit timesheets, approve requests, and check notifications from any device, anywhere.

Yes. Every action performed through the bot, including timesheet submissions, approvals, and expense claims, is logged in the KEBS audit trail. Administrators can review these logs under Settings > Security > Audit Logs for compliance and governance purposes.

Getting started is simple. Request a demo through the KEBS website and our implementation team will guide you through bot installation, organization wide deployment, user onboarding, and integration setup. Most organizations have the bot up and running within a few days, helping teams save time and stay productive within Microsoft Teams.